Privacy Policy

This Privacy Policy describes the data collection and use practices of QualiBooth (Company ID 208260404), effective January 1, 2024. By using our services, you agree to the data practices described in this policy.

Information We Collect

We may collect and process the following categories of personal data:

• Profile data: Name, email address, company name, and other details you provide when creating an account.
• Usage data: Information about how you interact with our website and services, including pages visited, features used, and scan activity.
• Payment information: Billing details required to process subscription payments. Credit card numbers and security codes are processed exclusively by our Payment Providers (Stripe, Recurly) and are not stored by QualiBooth.
• Subscription data: Details of your current and past subscription plans.

All personal data is stored on servers located in Frankfurt, Germany.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our accessibility monitoring services
• Process payments and manage your subscription
• Send transactional emails (account confirmations, invoices, subscription notices)
• Send product updates, training materials, and promotional offers (you may opt out at any time)
• Analyze usage patterns to improve platform performance and user experience
• Comply with legal obligations and enforce our Terms of Service
• Respond to customer support requests
• Detect and prevent fraud or misuse
• Generate anonymized, aggregated statistics about platform usage
• Conduct internal marketing and business development activities
• Facilitate billing and invoicing
• Communicate changes to our services or policies

Security

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Our Payment Providers comply with the Payment Card Industry Data Security Standard (PCI DSS).

Cookies & Tracking Technologies

We use the following types of cookies and tracking technologies on our website:

• Strictly necessary cookies: Essential for the website to function properly. Cannot be disabled.
• Persistent cookies: Remember your preferences across sessions.
• Statistical cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
• Marketing cookies: Used to deliver relevant advertisements and track campaign performance.
• Security cookies: Used to protect against fraudulent login attempts and other security risks.

You can manage your cookie preferences at any time. For more details, see our Cookie Policy.

Third-Party Services

We use the following third-party services to support our operations:

• Stripe (stripe.com) — payment processing
• Recurly (recurly.com) — subscription billing management
• Google Tag Manager — tag and analytics management
• HubSpot — CRM and email communications

Your Rights

As a data subject, you have the following rights regarding your personal data:

• Access and update your profile information through your account dashboard
• Request deletion of your personal data by contacting us at support@qualibooth.com
• Opt out of marketing communications at any time using the unsubscribe link in any email
• Disable non-essential cookies through your browser settings or our cookie consent manager
• Lodge a complaint with the Personal Data Protection Commission (Bulgaria)

Applicable Law

This Privacy Policy is governed by the laws of the Republic of Bulgaria and applicable European Union data protection regulations, including the General Data Protection Regulation (GDPR).

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting the updated policy on our website and, where appropriate, by email. Continued use of our services after such changes constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

QualiBooth Ltd.
Bulgaria Blvd. No. 69, Office Tower B, Floor 7, Office 7.1
Sofia 1404, Bulgaria
support@qualibooth.com