Sweden

The law about the availability of certain products and services mandates digital accessibility for people with disabilities in Sweden and it is overseen by the Ministry of Social Affairs.  

What it includes

• General-purpose computer hardware
• Various self-service terminals:

• Payment machines
• Cash machines

• Electronic communication devices
• Audiovisual media access devices
• E-reading tablets
• Electronic communication
• E-commerce

Certain aspects of the following must be accessible:

• Passenger transport services
• Banking
• E-books

Exceptions

The regulation outlines various provisions and exclusions related to digital content and services. It specifies that there are maps not meant for navigation, however, there are navigational maps that provide essential information digitally. Additionally, it mentions third-party content found on websites and applications, which are neither financed nor controlled by the service provider.

Furthermore, there are specific exclusions that apply to integrated terminals in vehicles and certain regional transport services. These details help to delineate what is included and excluded within the scope of the services provided.

Fines and penalties

In Sweden, strict adherence to accessibility regulations is enforced to ensure equal access for all users. Non-compliance with these regulations may result in significant financial penalties for organizations that fail to meet the required standards. The penalty fee will be assessed based on the seriousness and extent of the violation, as well as the overall circumstances. It will be set at a minimum of SEK 10,000 and a maximum of SEK 10,000,000.

Reporting

Sweden follows the EU-wide mandate for accessibility statements on public sector websites and digital services. These statements are essential for maintaining transparency and accountability.

This statement must be publicly available on their websites and provide clear information on the accessibility status of their digital services, such as whether they meet the required standards or outline existing accessibility issues. The statement should also detail the measures taken to improve accessibility, including any ongoing efforts or plans for remediation.

Additionally, the accessibility statement must specify how users can report accessibility problems and request assistance, ensuring that organizations remain accountable and transparent in their commitment to accessible digital experiences.

For the latest and most accurate information on digital accessibility requirements, please refer to the official documentation provided by the Swedish government.