AODA Compliance
What is the AODA?
Ontario was the first province in the world to create an accessibility law to eliminate discrimination and ensure equal access to people with disabilities.
The Accessibility for Ontarians with Disabilities Act (AODA), introduced in 2005, is among the most comprehensive accessibility laws. By 2025, it aims to identify, remove, and prevent all barriers to accessibility across every aspect of life in Ontario, Canada. The AODA applies to all organizations registered in Ontario, regardless of size or industry.
It is important to clarify that some of the law specifications vary depending on the type and size of the organization or business. Because of the broad scope of AODA compliance, we recommend that you review the AODA requirements that are specific to your sector.
How Can a Website Ensure AODA Compliance?
The AODA requires web content used by the public and created after 2012 to meet the standards set forth by Web Content Accessibility Guidelines (WCAG) 2.0.
As of 2021, all public-sector organizations (of any size) and private-sector organizations with more than 49 employees need to be able to show their web content used by the public meets WCAG 2.0 at Level A and Level AA with two exceptions: Success Criterion 1.2.4, which requires captions for all live audio content in synchronized media, and Success Criterion 1.2.5, which requires audio descriptions for all prerecorded video content.
All businesses and nonprofit organizations with more than 20 employees are required to file an accessibility compliance report every three years with the Government of Ontario. The next deadline for filing a report is December 31, 2026.
What Happens If a Website Isn’t AODA Compliant?
According to the Accessibility for Ontarians with Disabilities Act, non-compliance can result in fines and penalties. They vary depending on the nature and severity of the violation, but can include:
Administrative Monetary Penalties (AMPs): The Accessibility Directorate of Ontario can impose AMPs for non-compliance with AODA. The penalties can be significant and intend to encourage organizations to meet their accessibility obligations. The maximum AMPs for violating the legal requirements of the AODA are up to $100,000 per day for corporations and up to $50,000 per day for individuals.
Compliance orders: If an organization fails to comply with the AODA’s requirements, the Accessibility Directorate of Ontario may issue a Compliance Order. It outlines the steps the organization must take to resolve the non-compliance and achieve accessibility. Additional penalties and legal consequences may be applied if you do not comply with the Compliance Order.
Other legal actions: People with disabilities can take legal action against companies and organizations for AODA violations. In this case, the organization must pay damages and compensation to the affected person. Moreover, there are additional legal fees and associated costs.