Web Accessibility Knowledgebase

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Web Accessibility Knowledgebase
October 11, 2024

How to Improve Accessibility for Real Estate Websites

Despite the increasing reliance on online platforms, many real estate websites still fall short when it comes to accessibility, inadvertently excluding individuals with disabilities from accessing vital information and services.

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Website owners need to put accessibility first in their digital projects if they want to encourage inclusion in the real estate industry. This will guarantee speedy and autonomous navigation and interaction with real estate websites for those with visual, auditory, motor, and cognitive limitations.Β 

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As a real estate website owner, you must ensure accessibility using several factors and techniques. These include offering alternate content formats, assistive technology, and optimizing the look and feel of websites. Our guide below teaches you how to create a more accessible real estate website.

Animated picture of real estate property listed online

Image source: freepik.com

How Does ADA Compliance Relate to Real Estate Websites

Websites for real estate are resources that display property listings, offer details about homes, and facilitate contact between buyers, sellers, and brokers. People with disabilities may encounter obstacles that keep them from independently completing transactions or gaining access to critical information if these websites are inaccessible.

Providing accessible real estate websites not only fulfills legal requirements such as the Americans with Disabilities Act (ADA compliance) but also demonstrates a commitment to inclusivity and social responsibility. Due to this, you need to ensure that you have an ADA compliant website, so you can make sure your website visitors can access your website.


Real estate professionals can build trust and credibility with a diverse audience by ensuring equal access to property information and services, improving their reputation, and expanding their market reach. Integrating accessibility features and best practices into real estate websites is crucial to creating an inclusive and user-friendly online experience for all users.

Animated picture of a hand clicking on real estate properties online and serching for a property

Image source: freepik.com

Why is it Important for Real Estate Websites to be Accessible

Real estate websites that prioritize accessibility foster diversity by allowing individuals with disabilities to freely view property listings, obtain necessary information, and engage in the property search process.Β 

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Users with disabilities may encounter serious difficulties accessing real estate websites without accessibility features like keyboard navigation choices or alternate language for photos. This might make it more difficult for them to identify suitable properties or communicate with real estate agents.

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In addition to benefiting those with disabilities, accessible real estate websites can improve the user experience for everyone. Features like straightforward navigation, descriptive text, and responsive design make the website more intuitive and user-friendly.Β 

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Real estate websites must prioritize accessibility to comply with legal requirements, improve user experience, and commit to inclusivity and social responsibility.

What Challenges Do Users Face?

Websites for real estate should be made as accessible as possible. Complex page layouts or poorly designed navigation systems might discourage users with cognitive or learning difficulties. On online sites, confusing navigation menus, ambiguous titles, and overwhelming clutter can make it difficult for visitors to discover what they need or finish activities quickly.Β 

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One of the prevalent issues is the requirement for replacement text for photos. As a result, visually challenged users may need help comprehending the content of property photographs. If there is no informative alt text, these consumers could overlook important information about the properties they are interested in, including the layout, features, or condition.

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Another difficulty is using inaccessible elements to show property listings, like sliders or carousels. These dynamic features frequently need to be limited in capability with screen readers or more compatible with keyboard navigation alternatives. This makes it harder for those who rely on assistive technology or have mobility disabilities to navigate through listings properly.Β 

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Real estate professionals must emphasize the benefits of web accessibility in website design and development to ensure all users can interact with real estate services, browse the website successfully, and get property information without facing any obstacles.

Animated picture of real estate website

Image source: freepik.com

How Can You Achieve Accessibility Compliance for Your Real Estate Website

Real estate website owners must ensure their site implements various strategies and best practices to ensure all users, including those with disabilities, can access and interact with your site effectively.

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Here are some critical steps you can take to improve accessibility:

  • Adopt web content accessibility guidelines (WCAG): Familiarize yourself with WCAG, an internationally recognized set of guidelines for making web content more accessible to people with disabilities. Ensure that your website meets at least the minimum Level AA standards outlined in WCAG 2.1, which cover aspects such as permeability, operability, understandability, and robustness.

  • Provide alternative text for images: Adding descriptive alt text for all images on your real estate website is essential. This ensures that everyone can access and understand the information on your website.

  • Optimize navigation and layout: To improve user experience, create a straightforward navigation menu and page layout for easy access to listings, search filters, and other features. Ensure keyboard and screen reader accessibility for users of assistive technologies.

  • Ensure form accessibility: Make your website forms accessible to disabled users. Provide clear labels and instructions for each field, allow keyboard-only control, and implement proper error handling and validation messages.

  • Enhance color and contrast: Ensure high color contrast for readability. Don't use color alone to convey information. Use high-contrast color combos for accessibility.

  • Make videos and multimedia accessible: Make your real estate website accessible to people with disabilities. Provide captions and transcripts for videos to help those who are deaf or hard of hearing.

Also, don’t forget to regularly check your real estate website for accessibility issues. Address any issues promptly to ensure compliance with accessibility standards.

Things to Avoid

Improving accessibility for real estate websites requires avoiding common mistakes and being mindful of potential pitfalls.

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Let’s see some of them below:

  • Relying solely on color: Some users may need help interpreting color due to vision deficiencies or screen readers. Use a mix of color and text labels to make your websites accessible to everyone.

  • Complex navigation structures: Use clear and intuitive menus and layouts that can be accessed using keyboard controls and screen readers. Organize and label navigation elements consistently throughout your site.

  • Unlabeled form fields: Label form fields clearly and provide accessible error messages to ensure users with disabilities can understand and use them accurately.

  • Inaccessible multimedia content: Make multimedia content accessible to users with disabilities, including those who are deaf or hard of hearing. Use captions, transcripts, or other accessibility features. Offer alternative formats or descriptions if necessary.

  • Ignoring mobile accessibility: Ensure your real estate website is mobile-friendly. Optimize it for mobile devices, test it on various screens, and focus on touch targets and font sizes. These factors impact usability on mobile devices and are crucial for a user-friendly website.

  • Ignoring user feedback: Avoid ignoring feedback from users with disabilities regarding accessibility issues on your website. Solicit input and conduct usability testing with individuals with disabilities. Prioritize addressing any identified accessibility barriers promptly.

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Last but not least, regular accessibility audits and maintenance are crucial for your real estate website. Conducting automated and manual audits can help identify and address accessibility issues proactively, ensuring that your website remains accessible to all users.

Conclusion

By applying accessible design principles, offering other information formats, and prioritizing user input and testing, real estate professionals may attain accessibility.

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Adopting accessibility enhances user experience, increases audience reach, and promotes an inclusive online community. Real estate agents must be proactive as technology develops to improve accessibility and establish a fair online environment for all users.

Frequently Asked Questions

How can real estate professionals achieve accessibility compliance for their websites?

To make real estate websites accessible, follow best practices like WCAG. Optimize text and multimedia, provide alternative text for images, implement keyboard navigation, and conduct regular audits.

How can real estate professionals stay updated on accessibility best practices and guidelines?

Stay updated on accessibility best practices with the W3C and web accessibility events.

What are the potential benefits of improving accessibility for real estate websites?

Improving website accessibility for real estate professionals can increase website traffic, improve user satisfaction, enhance search engine optimization, reduce legal risks, and enhance brand reputation.

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